Cleveland travelers now have a bright new mall to call their own

by Doug Bardwell
Examiner.com

Unless you were traveling through Cleveland Hopkins Airport Monday night, you missed the grand opening ceremonies for AIRMALL, a collection of 47 shops, restaurants and specialty services throughout concourses A, B, C & D. These aren’t the tired old shops that were here before 2009.

BAA Cleveland is the new operator of retail services at Cleveland Hopkins Airport and has been working since 2008 to completely redo retail operations in the concourses. Before they even completed the renovations, improvements were so dramatic that Cleveland Hopkins won the Most Improved Airport of the Year Award in 2009 from Airport Councils International.

Most noticeable change for Cleveland travelers will be the new food vendors located where the retailers previously were before – between concourses B and C. As Director of Airports, Ricky D. Smith put it, “we flipped the food courts to the location where most of the passengers are.” This has obviously been a good move, as sales are up 57% in a little more than a year.

Read complete article.