Read Participate Resources Upcoming Events





privacy policy

Pinnacle Publishing Group, doing business as Special Retail Report, is committed to your privacy. The following paragraphs explain fully our practices regarding information you provide when using one of our products or services.

SPAM Compliance
Pinnacle Publishing Group is fully compliant with the new anti-spam legislation that was signed into law December 16, 2003 by President George Bush. The CAN-SPAM Act of 2003 -- The Controlling the Assault of Non-Solicited Pornography and Marketing Act -- applies new sanctions to persons and companies that misuse e-mail.

This legislation was introduced by Senators Conrad R. Burns (R-MT) and Ron Wyden (D-OR) in April 2003, with minor changes from the previous year's version, S. 630 (2002). Two other bills (S. 1231 and S. 1293) were subsequently merged into it. The final version was approved by the Senate in November and by the House of Representatives in early December. The new law took effect January 1, 2004.

Among the new regulations:

• Unsolicited commercial e-mail messages must be labeled and must include opt-out instructions and the sender's physical address.

• The use of deceptive subject lines and false headers in such messages is prohibited.

• Consumers have the right to demand that a “spammer” (i.e., a sender of Unsolicited Commercial E-mail (UCE) cease sending them messages.

• Recipients must be informed that the e-mail is an advertisement

• Senders must include a valid return e-mail address and other header information with the message that accurately identifies the sender and Internet location from which the message has been sent.

• Senders must include in the e-mail message itself a valid physical address of the sender, as well as clear and conspicuous notice that both the message is an advertisement or solicitation and that the recipient may “opt out” of further e-mail from the sender.

The new law also specifies that businesses are in violation if they: 1) know in advance that they are engaged deceptive promotional tactics, 2) are receiving or expect to receive an economic benefit, and 3) are taking no precautions to prevent such promotion or to detect and report it to the FTC.

Click here to download a PDF version of the new law.

Information Collection

We may ask you to provide information about yourself when you use our various site services, subscribe to a publication or register for an event. We collect personal identifying information such as your name, email address, postal address and phone number along with basic demographic information about your job and place of business.

We never rent or sell customer information to a third party!

The ways we use the information are outlined below:

Web Site Registration and Email Newsletters
You must register in order to view selected site content or manage your online account. We do not share this information with any company outside of Pinnacle Publishing Group. Your email address and other personal information may be used for marketing purposes within Pinnacle Publishing Group. You may unsubscribe to any or all email correspondence from Pinnacle Publishing Group at any time.

For our "Email a Friend" service, personal information is not stored or collected in any fashion.

To unsubscribe from any of our services contact:

Customer Service Email: Customer Service

Phone: 800.936.6297

Fax: 781.312.1055

Print Subscriptions
When you order any of our print publications or products, your postal address information is used primarily to fulfill your order and to communicate with you about your order. We may also use the information to promote Specialty Retail Report and Pinnacle Publishing Group services. Your postal address information will not be rented or sold to third parties.

We will use your email address to communicate with you about your subscription. At the time you subscribe you may decline to receive email notification of new products and services from Pinnacle Publishing Group. Your email address and other personally identifiable information will not be shared with vendors.

Your telephone number will be used to contact you for customer service (i.e. address updates) for your subscription. We may use a telephone sales service to contact you on our behalf. We will not release your phone number to promote third-party products or services.

Cookies and our Third-party Vendors
Our site uses "cookies" to authenticate when you log in as a subscriber, and to help facilitate your experience on our site. Other cookies from third-party vendors may be used to facilitate serving ads and analyzing overall Web site usage (see below).

We use iProduction, a third-party ad serving system, to serve ads on the site. We collect only non-personally identifiable information about your visit to provide advertisements about goods and services that may be of interest to you.

Security
We use reasonable precautions to keep the personal information that you disclose to us secure and to disclose such information only within the above guidelines. Where information is shared, it is only with your permission and only to third parties we believe to be responsible. However, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Our site also links to many other sites and we are not responsible for their privacy policies or practices.

If you have questions about the Pinnacle Publishing Group privacy policy, please send an email to Customer Service.

Translate this website...